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Part-Time Shelter Monitor

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General Description: This position will focus on the needs of all residents in the shelter for victims of domestic violence, as well as answering the 24-hour hotline. The Shelter Monitor will perform intakes of clients and provide documentation of all that happens within the Shelter.

 

Education Requirements: Must be enrolled in or completed, at minimum, a 2-year degree program or a Bachelor’s Degree program.

 

Qualifications:

·         Experience working with victims of domestic violence preferred

·         Experience working with shelter populations preferred

·         Must be able to work one or more holidays
          (Christmas, Thanksgiving, New Year’s)

·         Current Texas driver’s license

·         Reliable transportation to get to and from work on time

·         Sensitive to various cultural, ethnic/social backgrounds, values,
          attitudes, and languages

·         Excellent verbal and written communication skills;
          conflict resolution skills; ability to remain calm when under pressure
           and during a crisis

·         Precise documentation skills; organization skills

·         Basic proficiency in Microsoft Office & Google Suites required

·         Ability to follow the chain of command

·         Ability to be a team player

 

Compensation: Based on education and experience

 

Hours: Part-time position; 8-12 hr/wk minimum;

3pm-11pm Monday-Friday afternoons;

11AM-11PM Saturday OR Sunday;

11PM-11AM Friday OR Saturday nights

 

Duties could include the following:

·         Monitor all activity in the shelter during your shift.

·         Provide crisis intervention, support and/or referral services to callers

          on 24-hour hotline.

·         Intake new clients; accurately completing all paperwork in

          intake packet within 24 hours

·         Orient new residents to the shelter facility during your shift.

·         Communicate important incidents involving residents to the
          appropriate shelter staff

·         Complete job duties as per checklist on assigned shift; sign off on checklist
          at end of shift the program.